Ramada Spokane

location

it's close to all ammenites

Staff was very helpful and allowed an extremely early check in, as I had a baby and needed to be able to get ready. So incredibly thankful for helping us! The pool was awesome, the rooms were great.

No fridge in room, but we managed!

Pillows rock.

Ice machines were not working right.

The hotel was easy to find and in a great location for shopping. We loved the heated pool and the fact it was shaded was great.

The pool towels were quite small (more like hand towels).

Offer more protein and fruit options for breakfast

Clean room, housekeeping good,

Room above full of teens making loud noise starting in early a.m. (6:00) then starting in p.m. until after 12:30. 3 requests to front desk to address problem resulted in no action. We were told there was nothing they could do because the occupants were "paying guests". This went on for two nights. No way will we return to this Ramada. Having booked hotels from New York to San Faracisco, Portland, Seattle, British Columbia, this has been the worst experience we have had at any hotel.

Bed comfortable,but a little bit too hard!

Front desk person (she had red hair) VERY RUDE! 2ND TIME AT THIS LOCATION, 2 DIFFERENT PEOPLE. WILL NOT RETURN !

Head housekeeper was very apologetic and cleaned our 2nd dirty room.

Online booking chaos. Room completely torn apart w matress and boxspringd dtanding up on wall. 2nd room bed made w dirty sheets. Gross! Old building very rundown. And paid extra for room due to hoopfest. Was discounted $20 for our inconvenience. Never again! Would rather sleep in my car.

Breakfast was food was good. Bed was comfortable.

Breakfast seating was limited. There was waiting for a seat. It was crowded. Check in was frustratingly slow considering it was a prepaid reservation. Staff seemed inefficient - but it may have been the process/computer system they had to use. Staff was pleasant and polite.

The breakfast was good. Bed comfortable.

Our room was "non-smoking" but was a smoking room at one time and we had to leave the window open and air on while we were out. We did not get clean towels. Many things in the room was falling apart. The hot tub was very out dated maybe two people could fit in it.The lobby coffee was week and had bad taste. Room needs a mini fridge.

The location was very good. We asked and got a quite room.

I asked the front desk that our bed sheets be changed as there was a brown mark on the bottom sheet and she argued with me that the sheets were clean. The room had a crack in the ceiling, the window screen had a gap at the top enough so that insects were able to get through. The breakfast area is very small and was always filled with people, we ended up going elsewhere for breakfast. This hotel is very tired and lacks in repair.

Convenience of location, right near where I needed to be. Good restaurants near by. Comfortable beds, lots of pillows. There was free WiFi, but did not attempt to use it. No noise heard from other rooms, guests.

Street noise, as this room faced the main Street. Should have reqested rm in back. Rm had Slight musty sort of an order.

Rooms secure, clean and well sorted. Bathroom clean; lots amenities: towels, shampoo, coffee... A small refrigerator and/or microwave and cable with guide i tv and few more channels.

Terrible lighting in the rooms! Also curtains that can't be seen through but provide light while dressing. Key card didn't work three different times and it wasn't being stored near a cell phone.

See above

Room was very large, bed very comfortable, they were very accomodating for my dog.

Carpet kinda of worn, but not a big deal.